FAQs
Explore answers to commonly asked questions about the shipment solutions, as well as specific inquiries about UFS.
| Commonly Asked Questions
Dive into our comprehensive compilation of answers to commonly asked questions, designed to provide clarity and understanding. Discover how our services and expertise can empower you to navigate the logistics landscape with confidence and ease.
What advantages does my business gain from engaging a freight broker like UFS?
Engaging a freight broker like UFS allows you to minimize costs through negotiated shipping rates, save time by outsourcing logistics management, and access a wide network of reliable carriers, ensuring efficient and scalable transportation solutions. Additionally, UFS provides expertise, risk management, and advanced tracking technology to streamline your supply chain operations.
What specific logistics services does your company provide?
UFS can support companies of all sizes by:
Do you handle international shipments?
Yes, we have the capability to manage global shipments with assistance from our carrier partners.
What are the regulations for transporting goods internationally?
Regulations for international transportation can vary by country. For detailed information on regulations and compliance, you can visit HM Revenue & Customs for guidance.
Do you handle the transportation of small packages?
Yes, we handle shipments of all sizes with equal care and efficiency. Whether it’s small packages or large shipments, our strategic partnerships with courier services ensure competitive pricing and reliable delivery solutions for our clients.
How do I track my shipment?
You can track your shipment by using online tracking system. Simply enter your tracking number on our partner carrier website, and you’ll be able to monitor the real-time progress and status of your shipment.
What happens if my products arrive damaged?
At UFS, our first recommendation is to ensure that all shipments are insured. We can help companies secure cargo insurance through our partners. However, it’s up to each business to decide whether to bear the risk of shipping without insurance. Please note that we are not responsible for any payments or refunds in the case of accident or incident.
What is the difference between Full Truck Load and Less than Truck Load transportation??
Certain goods are transported separately from other types of merchandise. For temperature-sensitive items, using a refrigerated truck for full truckload (FTL) shipments is ideal. Other goods can also be shipped as full truckloads, while less-than-truckload (LTL) shipments involve combining loads from different shippers on the same truck.
The main difference is that FTL offers a dedicated truck for your cargo with direct delivery from point A to point B. In contrast, LTL shipments are consolidated with other cargo and make several stops before reaching their final destination.
How do I contact you if I have other inquiries?
You may contact us by phone or email. We are always available for you 24/7. Please email us at rubel@ufreight.co.uk for faster response.
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